Students - Need help now?
On this page:
If this is an emergency and you think your or someone you know is at risk of harm:
- Call 111, or
- Go to your nearest hospital emergency department, or
- Phone your local mental health crisis team (find their numbers here)(external link) or contact Healthline on 0800 611 116.
If someone has attempted suicide or you’re worried about their immediate safety, do the following:
- Call your local mental health crisis assessment team(external link) or go with them to the emergency department (ED) at your nearest hospital.
- If they are an immediate physical danger to themselves or others, call 111.
- Remain with them and help them to stay safe until support arrives.
- Try to stay calm and let them know you care.
- Keep them talking: listen and ask questions without judging.
- For further information refer to the Ministry of Health(external link)
Warning signs of suicide or if you think you or someone else is at risk of suicide:
Refer to the Ministry of Health website for information on:
If you need to talk to someone other than emergency services or get further information about bullying, try these services:
Depression Helpline(external link) – a free 24/7 helpline. Phone: 0800 111 757
Lifeline(external link) – a telephone counselling service that provides 24 hours a day, 7 days a week counselling and support. Phone: 0800 543 354
1737 (external link)– text or talk with a trained counsellor 24 hours a day. Free service. Text or phone: 1737
The Lowdown(external link) – Straight up answers and help for when ‘life sucks’. Email email@example.com Free text 5626
Mental Health Foundation(external link) Phone: 09 623 4812
Netsafe(external link) – information on online bullying. Phone: 0508 638 723. Email firstname.lastname@example.org
OUTLine NZ(external link) – Provides confidential sexuality and or gender identity confidential telephone helpline support. Phone: 0800 688 5463 (0800 OUTLINE)
Rainbow Youth(external link) – Dedicated to helping young queer and gender diverse (LGBTQIA+) young people up to the ages of 27, as well as their wider communities.
Samaritans(external link) – a 24/7 helpline. Phone: 0800 726 666
Suicide Crisis Helpline(external link) – provides support, information and resources to people at risk of suicide, family / whanau, friends affected by suicide and people supporting someone with suicidal thoughts and/or suicidal behaviours. Phone: 0508 828 865 (0508 TAUTOKO)
What's Up(external link) – Phone counselling is available Monday to Friday, 11am–10pm. Online chat is available 11am–10.30pm daily. Phone: 0800 942 8787 (for 5–19 year olds)
Youthline (external link)– Phone: 0800 376 633. Free Text 234. Email email@example.com Online chat(external link)
Youth Law(external link) – A free legal service for those under 25 yrs. Phone: 0800 884 529. Email firstname.lastname@example.org