Students - Need help now?

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If this is an emergency and you think your or someone you know is at risk of harm:

If someone has attempted suicide or you’re worried about their immediate safety, do the following:

  • Call your local mental health crisis assessment team (external link)  or go with them to the emergency department (ED) at your nearest hospital.
  • If they are an immediate physical danger to themselves or others, call 111.
  • Remain with them and help them to stay safe until support arrives.
  • Try to stay calm and let them know you care.
  • Keep them talking: listen and ask questions without judging.
  • For further information refer to the Ministry of Health (external link)

Warning signs of suicide or if you think you or someone else is at risk of suicide:

Refer to the Ministry of Health website for information on:

If you need to talk to someone other than emergency services or get further information about bullying, try these services:

Depression Helpline (external link) – a free 24/7 helpline. Phone: 0800 111 757

Kidsline (external link) –  for young people up to 18 years of age. Open 24/7. Phone: 0800 54 37 54 (0800 KIDSLINE)

Lifeline (external link) – a telephone counselling service that provides 24 hours a day, 7 days a week counselling and support. Phone: 0800 543 354

1737 (external link) – text or talk with a trained counsellor 24 hours a day. Free service. Text or phone: 1737

The Lowdown (external link) – Straight up answers and help for when ‘life sucks’. Email Free text 5626

Mental Health Foundation (external link) Phone: 09 623 4812

Netsafe (external link)  – information on online bullying. Phone: 0508 638 723. Email

OUTLine NZ (external link) – Provides confidential sexuality and or gender identity confidential telephone helpline support. Phone: 0800 688 5463 (0800 OUTLINE)

Rainbow Youth (external link) – Dedicated to helping young queer and gender diverse (LGBTQIA+) young people up to the ages of 27, as well as their wider communities.

Samaritans (external link) – a 24/7 helpline. Phone: 0800 726 666

Suicide Crisis Helpline (external link) – provides support, information and resources to people at risk of suicide, family / whanau, friends affected by suicide and people supporting someone with suicidal thoughts and/or suicidal behaviours. Phone: 0508 828 865 (0508 TAUTOKO)

What's Up (external link) – Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm. Online chat is available 7pm–10pm daily. Phone: 0800 942 8787 (for 5–18 year olds)

Youthline (external link) – Phone: 0800 376 633. Free Text 234. Email  Online chat (external link)

Youth Law (external link) –  A free legal service for those under 25 yrs. Phone: 0800 884 529. Email